Privacy Policy
GemExhibit (Private) Limited, a privately registered company (“GemExhibit,” “we,” “us,” or “our”), respects the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website www.thegemexhibit.com, our web-based software platform, and any related applications, services, or media channels (collectively, the “Platform”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.
We reserve the right to modify this Privacy Policy at any time and for any reason. Any changes will be effective immediately upon posting the updated Privacy Policy on the Platform, and the “Last Updated” date will be revised accordingly. Your continued use of the Platform after such changes constitutes your acceptance of the revised Privacy Policy.
1. Collection of Your Information
We may collect information about you in various ways, including but not limited to the following:
1.1 Personal Data
Personally identifiable information such as your name, company name, email address, phone number, billing address, shipping address, and other information you voluntarily provide when you register for an account, subscribe to our services, communicate with us, or otherwise interact with the Platform. You are not obligated to provide personal information; however, refusal may limit your ability to use certain features of the Platform.
1.2 Derivative Data
Information automatically collected by our servers when you access the Platform, including your IP address, browser type, operating system, access times, referring URLs, and pages viewed.
1.3 Financial Data
Payment-related information such as billing details and payment method data when you purchase or subscribe to our services. GemExhibit does not store complete payment card details. All payment processing is handled by secure third-party payment processors (e.g., Stripe), and we encourage you to review their respective privacy policies.
1.4 Mobile Device Data
If you access the Platform via a mobile device, we may collect information such as device ID, model, manufacturer, operating system, and IP address.
1.5 Mobile Application Information
If you use our mobile applications, we may collect:
- Location Data: With your permission, to enable location-based features.
- Device Permissions: Such as access to storage, camera, or notifications, as required for application functionality.
- Push Notifications: Account-related or service notifications, which you may disable through your device settings.
2. Use of Your Information
We use the information collected for legitimate business purposes, including to:
- Create, manage, and maintain your account
- Provide, operate, and improve the Platform and our services
- Process subscriptions, payments, refunds, and transactions
- Communicate with you regarding your account, updates, and support requests
- Provide customer service and technical assistance
- Send administrative, transactional, and marketing communications (subject to your preferences)
- Analyze usage trends and performance metrics
- Personalize user experience and platform functionality
- Prevent fraud, unauthorized access, and other unlawful activities
- Comply with legal obligations and enforce our terms and policies
3. Disclosure of Your Information
We may share your information in the following circumstances:
3.1 Legal and Compliance Obligations
When required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect the rights, property, or safety of GemExhibit, our users, or others.
3.2 Service Providers
With trusted third-party vendors who perform services on our behalf, such as payment processing, hosting, analytics, email delivery, customer support, and marketing services. These providers are contractually obligated to protect your data.
3.3 Business Transfers
In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor entity.
3.4 With Your Consent
We may share your information with third parties when you explicitly consent to such disclosure.
GemExhibit is not responsible for the actions of third parties with whom you independently share personal data.
4. Tracking Technologies
Cookies and Similar Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance functionality, analyze usage, and improve user experience. You may control cookie preferences through your browser settings; however, disabling cookies may affect Platform functionality.
For more details, please refer to our Cookie Policy (if applicable), which forms part of this Privacy Policy.
Analytics and Advertising
We may use third-party analytics tools (such as Google Analytics) to understand how users interact with the Platform. These providers may use cookies or similar technologies in accordance with their own privacy policies.
5. Third-Party Websites
The Platform may contain links to third-party websites or services not controlled by GemExhibit. We are not responsible for the content, privacy practices, or security of such third parties. We encourage you to review their privacy policies before providing any information.
6. Security of Your Information
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Policy for Children
GemExhibit does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.
8. Do-Not-Track Signals
Some browsers offer “Do-Not-Track” (DNT) features. Currently, there is no industry-standard mechanism for responding to DNT signals, and we do not respond to them at this time. If a standard is adopted in the future, we will update this Privacy Policy accordingly.
9. Your Rights and Choices
Account Information
You may review, update, or request deletion of your account information by logging into your account or contacting us. Upon account termination, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention.
Communications
You may opt out of non-essential communications by adjusting your account preferences or contacting us directly. Transactional and service-related communications may still be sent as necessary.
10. California Privacy Rights
If you are a California resident, you may have additional rights under applicable privacy laws, including the right to request information regarding disclosures of personal data for direct marketing purposes. Requests may be submitted using the contact details below.
11. Contact Us
If you have any questions, concerns, or comments regarding this Privacy Policy, please contact us at:
Email: legal@gemexhibit.com